About the Brand
As a veteran-owned coffee company, we pride ourselves on our mission to employ and support veterans in our community. From our roastery and warehouse in Chicago, IL we roast, package, and ship all of our orders by hand.
Your coffee consumption is a click away from changing lives. Veteran Roasters was founded in 2017 to help give struggling veterans a place to work and regain their lives. With every purchase of our coffee made by veterans, you help provide a job opportunity to an at-risk Veteran. A weekly 1lb subscription of coffee provides a Veteran with a half day of wages and the opportunity to learn transferable skills in a supportive community.
Once your order has shipped, you will receive a shipping confirmation email to the email address associated with your order.
For the 2021 holiday season, order by December 16th for delivery by December 25th.
We currently deliver our veteran-made coffee to U.S. addresses.
RETURNS / REFUNDS
Our return window lasts 15 days from the date of purchase. To be eligible for a return, your items must
be unused and in their original packaging and condition. Gift Cards, sale items, and shipping costs are non refundable. A receipt or proof of purchase is required to complete any return.
Veteran Roasters Cup O’ Joe Coffee, 328 N Albany Ave, Chicago IL 60612, United State
Shipments over $75 are advised to use a trackable shipping service or shipping insurance. Returns that failed to reach their destination will not be honored.
Customers are required to pay for return shipping costs.
Once we have inspected and received your return, you will receive an email notification of the approval or rejection of your refund. If approved, your refund will process and a credit will be applied towards your original method of payment. If your refund is late, please contact your credit card company and bank before contacting us at: email@example.com
Sign in to your account on veteranroasters.com. In your account you can add, modify or delete subscription products on your profile page. You are also able to pause or skip orders through your account profile. If you are having difficulty please contact us at firstname.lastname@example.org and a team member will be happy to assist you.
Our subscriptions allow you to pause or skip deliveries based on your restock schedule, but if you wish to cancel just sign into your account on veteranroasters.com and end your subscription order on your profile page. If you are having difficulty please contact us at email@example.com and a team member will be happy to assist you.
ABOUT THE BEANS
When stored in a dark, airtight container at room temperature, Veteran Roasters coffee will stay fresh for up to 8 weeks. Whole beans will stay fresh for longer in an airtight container.
Our beans are sustainably sourced through our strong relationships with Papua New Guinea and Brazilian farms to ensure the best quality, taste, and experience for our loyal customers.
For The Best Brew:
Grind only as much as you need for one pot of coffee. Or two, we’re not judging...
Brewing Espresso? Finely Ground. Drip? Medium. French Press? Coarse.
Our ratio is two level tablespoons per six ounces of filtered water. But hey, you’re the Commander now! Adjust to taste.